+27 11 781 6222
355 Vine Avenue
Ferndale
Randburg

Skills development programmes

Skilled individuals are the heart of economic prosperity. In today’s ever changing work environment, it has never been more critical for individuals to remain relevant, this is achieved by evolving and adapting to the various challenges in order to grow and prosper. Our skills programmes have been designed in a creative manner, to equip you with the specific skills to succeed in your career, for sustainable work progression. These programmes will not only develop your knowledge but will also ignite your confidence and motivation, to become more successful, productive, efficient and resilient holistically.

Labour Relations

Learning Outcomes
  • Develop structures and procedures to resolve employee grievances.
  • Implement structures and procedures to resolve employee grievances.
  • Monitor the application of the grievance procedures and adjust when required.
  • Evaluate, analyse and address grievance patterns.
  • Identify and classify transgression.
  • Implement procedure to handle non-dismissible offences.
  • Implement procedure to handle dismissible offences.
  • Represent employee at disciplinary hearing.
  • Conduct and manage the hearing.
  • Implement procedure to handle non-dismissible offences.
  • Hear pleadings.
  • Take a decision as to sanction.
  • Inform employee of and record decisions.
  • Ensure that proceedings and decisions are recorded.
21 Credits
NQF Level 6
6 weeks self study programme with email, video conference or telephone support

Labour Disputes

Learning Outcomes
  • Understand the purpose and application of Bargaining Council Rules
  • Understand the process for serving and filing the various applications filed in terms of the Bargaining Council Rules as well as other relevant documents
  • Understand the Bargaining Council Rules pertaining to the conciliation and con-arb, arbitration and pre-dismissal arbitration (188A)processes and certification of award(s) (Section 143)
  • Demonstrating an understanding of the purpose and application of the CCMA Rules
  • Demonstrating an understanding of the process for serving and filing documents and various applications filed in terms of the CCMA Rules
  • Demonstrating an understanding of the CCMA Rules pertaining to the conciliation and con-arb, arbitration, pre-dismissal arbitration (188A)processes and certification of award(s) (Section 143)
  • Compare and analyse the functions of the CCMA, Bargaining Councils and Labour Courts in labour relations.
  • Compare the duties of the CCMA, Bargaining Councils and the Labour Courts in context of labour relations.
  • Compare the powers of the three main statutory bodies established under the LRA in labour relations.
16 Credits
NQF Level 5
4 weeks self study programme with email, video conference or telephone support
  • Communication and Interpersonal Management
  • South African Legal Framework
  • Labour Relation Statutes
  • Labour Dispute Forums

Labour Related skills programmes

  • Statutory considerations within Labour Dispute
  • Litigation
  • Conciliation and Arbitration
  • Awards and internal CCMA Processes

Skills Development Facilitator


Learning Outcomes
  • Investigate and analyse the status of the learning culture within the organization
  • Develop strategies for the promotion of a learning culture within the organization
  • Implement strategies to promote a learning culture
  • Facilitate a change to adjust the approach in an organisationfrom that of training to learning
  • Develop the learning infrastructure required for skillsdevelopment implementation
  • Monitor and Develop a strategy for thedepartment/division/section measure the achievement ofobjectives
  • Develop action plans for the department/division/section
  • Gather and analyse information for individual careerplanning
  • Facilitate and manage the career planning process
  • Monitor individual career progress
During the course of the workshop, participants will prepare a portfolio of evidence, which will be assessed and moderated and certificates of competency will be issued. This unit standard forms part of the Generic Management Qualification SAQA ID 59201.
36 Credits
NQF Level 5
3 Month self study programme with email, video conference or telephone support

Human Resource Management

Learning Outcomes
  • A plan is developed that ensures effective and efficientrecruitment and selection
  • Recruitment is conducted in accordance with the planand in such a way as to have the potential to elicit thedesired response from the target market
  • Backgrounds and qualifications are validated usingappropriate verification methods according to the plan
  • Identify and solve problems by using critical and creative thinking
  • Manage the induction of new staff
  • Distinguish the induction of new employees from the induction of relocated staff
  • How the induction program can be used to elevate existing staff into mentorship roles
  • Clarifying the current and future status the organisation would like to be at
  • Assessing the gap between them
  • Identifying the challenges or obstacles in reaching thedesired outcomes
  • Developing a plan for bridging the gap
  • Portfolio of Evidence (POE) will be compiled in class during the course
24 Credits
NQF Level 5
6 weeks self study programme with email, video conference or telephone support

HRM related skills development programmes

  • Workplace Productivity
  • Team Dynamics
  • Education and Trainin
  • Management

Management Development Programme

Learning Outcomes
  • Develop a highly informed global perspective that will help your organization seize new opportunities and compete successfully well into the future.
  • Turn the latest theories and best practices in marketing, finance, strategy and innovation into actionable strategies
  • Lead with greater purpose and presence to better meet strategic objectives and inspire others
  • Deepen your self-awareness through individual and peer coaching
  • Master key and current leadership skills including negotiation and harnessing the power of emotional intelligence
  • Grow a profitable organization by developing innovative ways to outperform competition
  • Apply sound business principles towards the achievement of organizational profitability and growth
  • Develop and apply emotional intelligence to enable successful management of people and organizational processes
  • Business in context – understanding the uncertain business environment
  • Fostering marketing orientation and capability – Developing a winning marketing strategy
  • Building financial awareness capacity
  • Managing and leading staff – winning through people
  • Ensuring quality provision underpins production and service process management
  • Building a culture of innovation
  • Managing strategic development and building “strategic awareness capability “
  • Essentialism and business
  • Blue ocean strategy
  • Improving business performance with effective project management
  • Completion of a substantial study of a project relevant to the development of the participant's organization – applying knowledge base built up within the course (submitted as a consultancy report / mini dissertation.)
32 Credits
NQF Level 5
3 month self study programme with email, video conference or telephone support

Supervisory development Programme

Learning Outcomes
  • Supervising and monitoring a business project team.
  • Reporting progress on a business project.
  • Reporting progress on a business project.
  • Setting up, running and closing a business project
  • Supervisory Planning
  • Organising and delegating
  • Understanding work teams
  • Productivity and method improvement
  • Developing Communication Skills
  • Supervisory control and quality
  • Improving productivity
  • Leading Employees
  • Handling conflict and stress
  • Coping with change
  • Counseling and supporting employees
  • Motivating Employees
  • Ethics and organizational politics
  • Safety and accident prevention
  • Employee relations
14 Credits
NQF Level 5
4 week self study programme with email, video conference or telephone support

Skill development Training programmes

Include but are not limited to:
  • Communication Skills
  • TecWriting Skills
  • Business Writing Skills
  • Negotiation Skills
  • Chairing Disciplinary Hearings
  • Disciplinary Hearing Process and Procedures
  • Employment Equity
  • Conflict Management
  • Emotional Intelegance