Occupational Certificate: Office Administrator

SAQA ID 102161

NQF Level 05

Credits 445

Purpose

Prepares learners with a broad range of administrative, communication, computer, and office management skills. Graduates will be equipped to work across departments such as HR, Marketing, PR, and Finance, in both private and public sectors. The qualification promotes professional conduct, multicultural communication, and career advancement.

Key Skills Developed

Office and record management
Communication and customer relations
Resource and tender administration
Skills development administration
PR, social, and digital media
Project management
Staffing and HR support
Life and workplace readiness skills

Career Opportunities

Office Administrator
Admin Officer/Clerk
Office Supervisor/Coordinator
Tender Coordinator
HR or Marketing Admin Support
Client Services Administrator

Qualification Components

Knowledge Modules: 15 modules (132 credits)
Practical Skills Modules: 11 modules (155 credits)
Work Experience Modules: 10 modules (158 credits)

Entry Requirements

NQF Level 4 with Communication
Recognition of Prior Learning (RPL) accepted

Exit Level Outcomes

Manage office resources effectively.
Perform admin functions using digital systems.
Support HR processes.
Complete a Workplace Skills Plan.
Handle marketing and PR admin.
Communicate professionally with stakeholders.
Provide support for special projects.

International Comparability

New Zealand: Diploma in Business (Level 5) – Comparable in communication, project management, and administration focus.
Canada: Business Administration Diploma – Similar structure and learning areas, especially in business operations and specialization options.

Articulation Options

Horizontally with various Higher Certificates in Office and Business Administration (Level 5).